Kayokoko Swimwear Order & Payment Policy
We accept the following forms of payment:
Please note that all payments will be charged to your account immediately.
All payments go through name and address verifications for security reasons, please ensure you are entering the correct name and billing address registered with the credit card you are using to avoid any processing delays. Any orders that fail either of these verifications will be put on hold and are subject to further security verifications which will delay your order and may require you to provide additional information. We reserve the right to cancel any order that does not pass our security verifications.
Pre-Order and Special Order Items
Orders for pre-order or special order items will be charged at the time of purchase, regardless of when the item is scheduled to ship. Orders for these items cannot be cancelled or changed once the order has been placed. All special order items are final sale and cannot be returned. The delivery date for these items is an estimated date given to Kayokoko Swimwear directly from the designer. This date is not a guaranteed date, we do our best to uphold the date, however it is possible that circumstances beyond our control may cause a change in the stated delivery date.
Order Changes and Cancellations
Changes and cancellations can only be made within 24 hours of the order being placed and so long as the order has not shipped. Changes and cancellations cannot be made to Special Order items. Cancellations to an order of $500 or more (total before discounts, tax and shipping) will be subject to a 15% cancellation fee. Please contact us immediately if you need to cancel or make changes to an order.